Our Testimonials

See what our past clients say about our services!

Oh my goodness! Doing business with Egan was such a blessing. Our situation was a bit complicated to say the least, but Egan never gave up on us and worked tirelessly to meet a tough deadline and help us purchase our dream home on North Padre Island in Corpus Christi TX! To say he is knowledgeable is an understatement. Add to that his dedication, kindness, respect, and perseverance, and you have the most amazing businessman I have come across in just about for ever! Egan, thank you so much for understanding our situation and for making it all happen!


Since moving to CT in 2000 as a result of a relocation, I have used PFS Mortgage for financing my mortgages. The "A Team" as I call them work with you step by step through the process and answer each and every question that you could possibly ask. They fully understand what I am trying to accomplish and propose products that meet my needs. The entire team is responsive, truthful and professional. They are wired to the marketplace. I could not ask for a better group to work with and recommend them without reserve. They do not disappoint. PFS Mortgage is the best!


I wanted to take the time to thank you for all the services and assistance you provided to the success of making this happen. You have a well-run family business whose close knit cooperation enhances the overall efficiency and professionalism; congratulations to all for that.


Frank O'Brien takes the time and tries to understand the client needs. He has a sound knowledge of the broad fixed-income market and diligently tracks the cause and effect on mortgage rates on a daily basis. He has experience to counsel his clients in the most honest and fair way. When I requested a change in product, he had to do his work all over again but despite some external dependencies, he never once hesitated in doing the work again to help me meet my mortgage objectives. His work is meticulous and together with his team, provides a prompt and quality service in organizing the client's confidential personal financial information on the various forms. I found Frank ethical, sincere, and trustworthy and actually enjoyed the entire mortgage process with him. I highly recommend him.


Working with PFS was the easiest part of my Home buying process. They kept me informed of everything I needed to do to keep things rolling steadily. My own bank was unwilling to work with me to obtain a mortgage but PFS was able to find me a lender and get me approved quickly. I'm glad I called them when I first researched my area for a local agent. I'd rely on them again for any future property purchases without any hesitation and recommend them to all my friends when their time comes to buy their first home.


As first time homebuyers, we needed guidance - we could not have been luckier to fall into the experienced and helpful hands of the PFS team. Frank, Egan and Kathleen could not have been nicer or more helpful at guiding us through this home buying process. What a wonderful experience from the first phone call - customer service and true client care is alive and well at PFS. They are thorough and thoughtful, extremely knowledgeable and attentive. They put together an unbeatable program for us and walked us through each step, allowing us to truly understand the process. What a seamless transaction, we would recommend them time and time again!


It was a breath of fresh air to work with a family of professionals that are knowledgeable, efficient, trustworthy and wonderfully patient. They truly care about helping people. They calmed my nerves and surprisingly it was uneventful.


Customer friendly, efficient service made the entire process painless. We greatly appreciate the assistance PFS provided us with our recent re-finance and we look forward to using them again in the future!


The PFS team rocks.....I have used them over the last 15 years for buying and refinancing. When my daughter and her husband were looking for there first house the PFS team was there to guide them through the process.


Thank you for the follow-up and note below. Appreciate all your help in getting through this process quickly. Am very happy with the product.


Egan helped us refinance and it could not have been a smoother process. He is a professional, personable and trustworthy guide through the maze of financial options. Amazingly, we were able to close within five or six weeks from our first conversation. This required being very responsive on our part, of course, but Egan moved us through each stage efficiently, being very responsive on his end and and answering all our questions along the way, via text, phone and email. Now we have a broker we trust to use for any future mortgages.


As a first time buyer over 50 years old, I had gone into this process with great caution and skepticism. What I discovered, working with the O'Brien family was an extremely professional and attentive team, who guided us through what ended up as the smoothest transaction I could have ever imagined. From start to finish Frank, Kathleen & Egan were a well oiled machine, who got us our mortgage in the exact time frame that was promised and made us feel 100% taken care of the whole way through. I will absolutely use PFS again in the future for any lending needs and would happy to refer them to our friends and family. Thank you!!


Frank, his family and the team truly put the customer first. They anticipate needs and work hard to find and create the right solutions. Top notch pricing, quality and service. I give them my highest recommendation without reservation.


Pretty seamless, Frank...although I chalk that up to Kathleen more than you. :-) !! Well done, team...thanks for the patience and support.


Frank O'Brien and his team were excellent, found the best rate and best terms, and were on top of everything from start to finish. Bravo.


I have just finished getting my mortgage through PFS and I must admit i was completely impressed by their level of professionalism and competence. My mortgage was, to say the least, incredibly complex given my credit history and PFS was able to secure me a mortgage where, I am convinced, I would have been denied from an overwhelming majority of other lenders. I would not only recommend PFS for the complex mortgage but also the plain and simple, as they were able to secure for me the lowest rates in the market. I will use them again for all my needs in the future.


I worked with Frank and the PFS team on my recent home financing. I had unique aspects to my income and buying situation and the team worked tirelessly to help make a complex situation seamless. Their communication was clear and timely. They were friendly and supportive. They understood all the intricacies of the process and helped me to understand all the steps and reasoning throughout. I highly recommend PFS for your financing needs. Pleasure to work with.


As a first time home buyer I had no idea what I was doing or what was expected or even what was going on until I met Frank and his team. They made every thing not only clear but as quick as possible and convenient! They were all professional and down to earth at the same time. I Learned a lot and glad I had Frank on my side. Even when things seemed difficult on my end he was there to reassure me. I never thought I would own a home..Now, Here I am writing this from my very OWN living room! Thanks Frank and everyone at PFS!